FAQ

Questions before you start

Quick answers about getting started with JoodBooking, connecting your current systems, payments, plans and pricing.

Getting started

How to start, what to try first, and who runs your website day to day.

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Can I start with a single product?

Yes. Start with what you need today and add other products later: a hotel might start with the booking engine or PMS, a booking company with a booking website for its customers or a B2B partner portal, an Umrah company with a website that sells its packages online or a portal for its agents, and a transport company by selling its trip seats online or with the trips back office.

Can JoodBooking work with my current systems?

Hotels can add a direct booking website or channel manager to their current setup. Connectivity depends on the product, provider and activation, so we review it with you first.

Is there a free trial?

Yes. Ask for a free trial and we will prepare a demo environment so you can see the system before you subscribe.

Who manages the website content?

You do. With the website CMS you update text, pages, images and seasonal offers without relying on a developer.

Products and payments

Your website, the channel manager, payment methods and what your customer sees when booking.

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What is the difference between the CMS and the channel manager?

The CMS manages your website’s pages and content. The channel manager is a separate product for rates and availability across connected sales channels.

Which payment methods can guests use?

Visa, Mastercard, mada, or pay at property, where enabled.

Can passengers pick their seat and pay online?

Yes. Passengers see the bus layout, pick their seat, then pay with mada, Visa or Mastercard, where enabled.

Can I sell packages at a per-person and a group price?

Yes. Set a per-person price and a group price for each package, and your customer sees the right one when booking. We review the setup with you for your packages.

Plans & pricing

Prices are yearly, in Saudi riyals, with a one-time setup fee.

Plans & pricing
Do prices include VAT?

No. Prices are in Saudi riyals and exclude VAT.

Can I move to a higher plan later?

Yes. Each product works on its own, and you can move to a higher plan or add a product at any time.

What is the setup fee?

A one-time fee that covers setup, data migration and first training. It is shown under each plan’s price.

How do I pay for my plan?

Plans are billed once a year, and the setup fee is paid once when you start. Leave your details and we arrange the rest.

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Leave your details and our team will get in touch.

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